Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Answer Guarantee

  • Our customer help Department is present 24x7x365 to reply to every one of your support tickets. Each ticket you send to us will be addressed within no more than sixty minutes. If your case demands aid from one of our administrators, we will address the ticket to the person on shift and will notify you that the case is under control.

  • Top quality support service
  • Top–class Customer Help And Support Service

  • We deliver 24x7x365 customer help through a lightning fast ticketing platform integrated into your Control Panel. You can e mail us at any time about any of the apps that come pre–configured on the virtual server, which include the selected Linux distribution, the server administration panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Web Hosting Control Panel that is available gratis with your VPS features an included articles base. You can find an array of in–depth how–to content articles and a choice of step by step video guides that illustrate all the essential site control jobs. You can use them by clicking the Help or Video control keys in the right part of each Control Panel section.