1 hour ticket response
Quick support is our foremost task and this is why we’ve got a team of skilled technicians who are ready to offer a swift response to any question that you might have. Just submit your client support ticket from your Web Hosting Control Panel and we will reply within one hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute helpdesk ticket response time.
A Top–Quality Client Care Service
Each member of our help desk staff has many years of experience in the cloud hosting sector and most of them have worked for us for at least 5 years. They all are prepared to respond to all your questions in the most competent manner possible.
A User–Friendly Help Section
In the Web Hosting Control Panel you’ll find an easy–to–navigate Help section where you can get quick tips on how you can use our web hosting services. You can see the answers to your questions in our F.A.Q. repository, see more info in the web hosting account administration articles or check out our step–by–step video tutorials.