Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Web Hosting Control Panel you’ll find a detailed Help Center section featuring tons of articles and frequently asked questions. They are answered by our support team of knowledgeable technicians. Simply type in your question and our intelligent platform will offer you the most suitable answer.

  • Top quality support service
  • How–To Video Clips

  • If you prefer to see how an action is performed or how a problem is resolved, instead of just reading about it, then have a look at our selection of educational video tutorials. They address many different topics and will help you swiftly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 help desk support service with a sixty–minute ticket response time guarantee. A team of well–trained technicians will be at your disposal to attend to all the enquiries that you might possibly have. During non–busy periods, a response will be provided in even less than 20 minutes.