Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution guarantee with all our cloud hosting packages, which means each individual advice question you send is going to be answered to in only sixty minutes maximum. Our support company members have been taught to efficiently sort out any case and to offer you well–timed guidance on any trouble that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of qualified professionals will undoubtedly be online for you 24x7x365 to answer to all your questions and to fix any matter that you may have. You also can post a help support ticket from the SimpleHost Web Hosting Control Panel or send us an e–mail any time. Additionally, on business days, you are able to phone us or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need support while working on your sites within the Control Panel, you’ll be able to always click the Help key and locate your concern in the list of content articles that will show up. We have also turned almost all of the articles and reviews into movies. The listing of video clips will come up if you click the Videos option present on the top right.