A 99.9% Server Uptime
We have set up our cloud hosting platform using stable hardware and heavily tweaked software. Our admins have installed a tweaked version of Security–Enhanced Linux on our machines in order to ensure utmost safety and stability. We’ve added a number of DDoS prevention appliances in addition to very powerful firewall software to make sure our internal network is invincible and secure.
Our cloud hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you want to offer a top–class web hosting service, you can barely lean on the default network configuration in a datacenter. We’ve set up our very own custom internal network in order to ensure the ultimate connection speed with the outside world.
And thanks to this, regardless of which data centers you opt for: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not happy with our web hosting services, or if you find them insufficient, or if you decide that you should have a VPS servers instead of a cloud hosting package – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll keep complete control over your domains even if you delete your hosting account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours for an answer, you’re probably aware of how maddening this can be, even more so when your web site is on the line. That is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be here and they will reply to you within an hour. And the best thing is that their average support ticket response time is under twenty minutes!