Phone Support in Cloud Hosting
Our cloud hosting plans feature telephone support fourteen hours per day even on public holidays, so if you do not have an account yet, you're able to give us a call and find out more about our services or whether we meet the system requirements for your websites. For your benefit, we have local telephone lines in the United States of America, Great Britain and Australia, so you're able to contact the phone number that is nearer to you. In case you are an existing customer, we will help you promptly with all of the general and billing issues as well as with a number of tech issues so as to save you time and efforts - we are aware of the fact that often it's quicker to talk with a live person so as to get things done immediately. Certainly, some problems simply cannot be resolved on the phone, so if this is the case you will be able to employ our ticketing system.
Phone Support in Semi-dedicated Servers
The support services forall of the semi-dedicated server packages that we provide include real-time phone support for fourteen hours a day. If you are not sure which package is suitable for your web sites, you'd like to learn more about the plan's features or you're looking for any other info on our solutions, you're able to call any of the local phone numbers that we have in the U.S.A., the UK and Australia and our support representatives will assist you. In case you currently own an account, you'll be able to contact us about general and sales issues, although we're usually able to help with a variety of tech issues as well. For strictly technical issues you need to employ our integrated ticketing system where the conversation between you and our technical support team will be in one place, which is the best option in case the trouble needs longer time to be taken care of or it has to be escalated to our system administrators.