Installation and Troubleshooting in VPS Servers
The upgrade comes with 1 hour of custom work on your server, so if you acquire any of our VPS servers packages, you'll be able to benefit from this service and have our administrators perform different tasks which you cannot carry out yourself or you just have no time. They can install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any program that doesn't work efficiently for some reason. You can add the upgrade to your package as often as you want depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left within your billing CP. Our Managed Services upgrade includes half an hour of custom work on your machine too, but just in case you need more than that, you could always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the dedicated servers which we offer at any time that you need it. In the event that you need any custom work from our administrators right after your web server is prepared, you could acquire the upgrade during the server signup process, or when you need something to be done later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our administrators on your server, so in the event that you face any problems to install a third-party software or some program gives errors and does not work the way it is supposed to, our professionals will be able to aid you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal in the event that you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it provides.