If you have never signed up for a web hosting account or you’ve changed companies and the new one uses an account management tool that you haven’t seen so far, you may become perplexed about how to execute a given task in your account or on your computer. That is the reason why, many web hosting companies have created a knowledge base, which covers the most popular inquiries and difficulties associated with their platform, instead of including only general facts. This sort of knowledge base will enable you to find the required info quickly and easily, so you won’t have to spend lots of time and efforts on things that may require something as simple as pressing a button or marking a check box. In this way, not only can you get stuff done, but you can also get to know tons of new and interesting facts, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you’ve ordered your first cloud hosting plan through our company or have transferred your site over to us, you will grow used to our services and our custom Hepsia hosting Control Panel in a jiffy thanks to the fact that we have prepared an exhaustive web-based knowledge base where you can find all the information that you may ever need – both general info with regard to the service as a whole and more concrete info about the separate features that you can make use of and the predicaments that you could chance upon. The articles themselves are located in 2 places. The full article list can be accessed via the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each section of the Control Panel as well. You can learn how to do de facto everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles offer elaborate instructions, so you’ll never get perplexed due to an ambiguous text. Needless to say, in case you experience a more specific obstacle and you don’t find an adequate solution in our knowledge base, you can contact our customer service technicians 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an elaborate online knowledge base for all our current and potential customers, so if you buy a semi-dedicated server plan from our company, you’ll be able to find any information that you’re searching for at any moment. We’ve got a lot of informational help articles, which will help you better understand what is going on in your account – "What’s PHP?" and "What are file permissions?" are just two examples. Our instructional tutorials will help you accomplish anything you need – extract the contents of an archive, import a database, redirect a domain, and so on. Besides, we’ve also got troubleshooting instructions, which will permit you to find out what precipitates a specific problem and the feasible solutions for it. In case you’re not able to send e-mails or your domain returns an HTTP 500 error message, for instance, you can consult our knowledge base and fix the issue instantaneously. The articles can be accessed through any Control Panel section, as well as through the dedicated Help section.