Q: What exactly does web site migration mean and what does it include?
A: The web site migration service that we are offering is free of charge (to a certain extent). We will transfer your site(s) to our enterprise–class cloud hosting platform without you needing to do anything. We know from personal experience that changing web hosting providers can result in lost information and undesirable downtime. That’s the reason why we will do all that for you at no cost!We have proficient administrators whose principal task is to make sure that your web site works exactly as it did on your old hosting platform. Our administrators are experts in migrating custom–made websites, as well as websites that are based on famous applications such as WordPress and Joomla™.
Q: Web site migration sounds like lots of work. How much time does it take?
A: There are lots of aspects to take into consideration – the overall amount of web files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. Yet, we do our very best to accomplish all website migrations in a 48–hour window. Smaller websites are transferred much faster – typically in less than 24 hours.
Q: Do you require something from me before you start moving my site?
A: We don’t request any information that is private. We’ll need, though, the login information for your current web hosting account as well as the name of the site that you’d like to move.
Q: My current hosting account has delicate info inside. How can I rely on you?
Q: How about downtime? Will my site be offline?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. After the migration is done, we will make certain that everything is functioning properly and that the integrity of your content is not affected prior to informing you that the migration is complete. Then we will explain to you how to move the domain name to your hosting account with us and how to modify the DNS resource records.
Q: Will my old web hosting provider need to provide any info/assistance?
A: Nope. We will never contact your hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Which web hosting providers can you transfer website content from?
A: We can migrate your web site from any web hosting provider or any Linux–driven web hosting platform given that we can access the Control Panel and there is File Transfer Protocol access available.The only websites that we cannot transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.